Service Desk email Rake tasks (FREE SELF)

Introduced in GitLab 15.9.

The following are Service Desk email-related Rake tasks.

Secrets

GitLab can use Service Desk email secrets read from an encrypted file instead of storing them in plaintext in the file system. The following Rake tasks are provided for updating the contents of the encrypted file.

Show secret

Show the contents of the current Service Desk email secrets.

::Tabs

:::TabTitle Linux package (Omnibus)

sudo gitlab-rake gitlab:service_desk_email:secret:show

:::TabTitle Helm chart (Kubernetes)

Use a Kubernetes secret to store the Service Desk email password. For more information, read about Helm IMAP secrets.

:::TabTitle Docker

sudo docker exec -t <container name> gitlab:service_desk_email:secret:show

:::TabTitle Self-compiled (source)

bundle exec rake gitlab:service_desk_email:secret:show RAILS_ENV=production

::EndTabs

Example output

password: 'examplepassword'
user: 'service-desk-email@mail.example.com'

Edit secret

Opens the secret contents in your editor, and writes the resulting content to the encrypted secret file when you exit.

::Tabs

:::TabTitle Linux package (Omnibus)

sudo gitlab-rake gitlab:service_desk_email:secret:edit EDITOR=vim

:::TabTitle Helm chart (Kubernetes)

Use a Kubernetes secret to store the Service Desk email password. For more information, read about Helm IMAP secrets.

:::TabTitle Docker

sudo docker exec -t <container name> gitlab:service_desk_email:secret:edit EDITOR=editor

:::TabTitle Self-compiled (source)

bundle exec rake gitlab:service_desk_email:secret:edit RAILS_ENV=production EDITOR=vim

::EndTabs

Write raw secret

Write new secret content by providing it on STDIN.

::Tabs

:::TabTitle Linux package (Omnibus)

echo -e "password: 'examplepassword'" | sudo gitlab-rake gitlab:service_desk_email:secret:write

:::TabTitle Helm chart (Kubernetes)

Use a Kubernetes secret to store the Service Desk email password. For more information, read about Helm IMAP secrets.

:::TabTitle Docker

sudo docker exec -t <container name> /bin/bash
echo -e "password: 'examplepassword'" | gitlab-rake gitlab:service_desk_email:secret:write

:::TabTitle Self-compiled (source)

echo -e "password: 'examplepassword'" | bundle exec rake gitlab:service_desk_email:secret:write RAILS_ENV=production

::EndTabs

Secrets examples

Editor example

The write task can be used in cases where the edit command does not work with your editor:

# Write the existing secret to a plaintext file
sudo gitlab-rake gitlab:service_desk_email:secret:show > service_desk_email.yaml
# Edit the service_desk_email file in your editor
...
# Re-encrypt the file
cat service_desk_email.yaml | sudo gitlab-rake gitlab:service_desk_email:secret:write
# Remove the plaintext file
rm service_desk_email.yaml

KMS integration example

It can also be used as a receiving application for content encrypted with a KMS:

gcloud kms decrypt --key my-key --keyring my-test-kms --plaintext-file=- --ciphertext-file=my-file --location=us-west1 | sudo gitlab-rake gitlab:service_desk_email:secret:write

Google Cloud secret integration example

It can also be used as a receiving application for secrets out of Google Cloud:

gcloud secrets versions access latest --secret="my-test-secret" > $1 | sudo gitlab-rake gitlab:service_desk_email:secret:write